Do you repair miners not originally bought from Zyrix?

Yes, our repair service accepts hardware regardless of original purchase source, subject to diagnostic assessment.

How long does a typical repair take?

Turnaround depends on the fault and parts availability; straightforward chip or PSU faults are generally faster than repairs needing sourced replacement components. We confirm an estimate once diagnosis is complete.

Can you repair immersion or hydro-cooled miners?

Yes, our diagnostic process includes checks specific to water-block seal integrity and fluid-related corrosion in addition to standard chip and board testing.

Is there a warranty on the repair itself?

Yes, repairs carried out by Zyrix carry their own limited warranty on the specific work performed, separate from any remaining manufacturer warranty.

Solutions

ASIC Miner Repair

Faulty miners don't need to be scrapped or replaced outright. Our repair service diagnoses and fixes hashboard, power supply, and control-board issues across most major ASIC brands.

Repairs are available for hardware bought from Zyrix and for third-party purchases, and integrate with our after-sale services RMA workflow.

Common faults we repair

The most common issues we see are hashboard chip failures causing reduced or zero hashrate on one or more boards, power supply unit (PSU) failures causing a miner to fail to power on or trip repeatedly, and control-board or fan-controller faults causing connectivity or thermal-management problems.

Immersion- and hydro-cooled units add water-block seal integrity and fluid-related corrosion to the diagnostic checklist alongside standard chip and board faults.

Diagnostic process

Every unit goes through the same structured diagnostic sequence before repair work starts, so the fix addresses the actual root cause rather than the most visible symptom.

Visual inspection for burn marks, corrosion, or physical damage
Power-on test to isolate PSU vs board-level faults
Per-chip hashboard testing to identify specific failed chips or circuit segments
Firmware and control-board check for configuration or connectivity faults

Repair and turnaround

Once diagnosis confirms the fault, repair proceeds to chip replacement, PSU component-level repair or full PSU replacement, or control-board replacement as needed. Turnaround depends on fault complexity and parts availability: straightforward chip or PSU faults are typically resolved faster than issues requiring specific replacement components to be sourced, and we confirm an estimated turnaround once diagnosis is complete.

Warranty on repairs

Repairs carried out through Zyrix carry their own limited warranty covering the specific repair performed, separate from any remaining original manufacturer warranty. Repairs booked through the after-sale services RMA process on units still within manufacturer warranty are handled under that existing coverage rather than as a paid repair.

Frequently asked

Do you repair miners not originally bought from Zyrix?: Yes, our repair service accepts hardware regardless of original purchase source, subject to diagnostic assessment.
How long does a typical repair take?: Turnaround depends on the fault and parts availability; straightforward chip or PSU faults are generally faster than repairs needing sourced replacement components. We confirm an estimate once diagnosis is complete.
Can you repair immersion or hydro-cooled miners?: Yes, our diagnostic process includes checks specific to water-block seal integrity and fluid-related corrosion in addition to standard chip and board testing.
Is there a warranty on the repair itself?: Yes, repairs carried out by Zyrix carry their own limited warranty on the specific work performed, separate from any remaining manufacturer warranty.